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The Lutf

Last Updated: 18 August 2026

Welcome to The LUTF. By accessing our website, making a booking, submitting an enquiry, or staying at our property, you agree to comply with these Terms & Conditions.

Please read these terms carefully before making a reservation.

1. About The Property

The LUTF provides accommodation and hospitality services in New Delhi.

Property Address:
G-62, Block E, Nizamuddin West,
New Delhi, Delhi – 110013, India

Contact: +91 96502 97099

2. Booking & Reservation

A booking is considered confirmed only after the applicable payment or booking confirmation requirements have been completed.

The availability, price, occupancy, amenities, and applicable terms presented at the time of booking may vary depending on the selected accommodation, dates, rate plan, and booking channel.

Guests are responsible for providing accurate information while making a reservation.

3. Guest Information & Identification

Guests may be required to provide valid identification documents and other information as required by applicable law, property management, or residential society requirements.

The information provided must be accurate and belong to the actual guest.

Failure to provide required identification or information may result in refusal of check-in where legally or operationally necessary.

4. Check-in & Check-out

The standard check-in time is 3:00 PM, and the standard check-out time is 11:00 AM, unless a different time has been specifically confirmed.

Early check-in and late check-out are subject to availability and prior approval.

Additional charges may apply for approved late check-outs.

5. Occupancy

Only the number of guests specified in the reservation are permitted to stay at the property.

The maximum occupancy applicable to a particular accommodation must not be exceeded without prior approval.

Unauthorised additional guests may be refused entry or may result in additional charges or cancellation of the reservation.

6. Visitors

Only registered guests are permitted to stay overnight.

Outside visitors may require prior approval and must comply with the property’s and residential society’s security requirements.

The guest who makes the reservation is responsible for the conduct of any approved visitor.

7. House Rules

Guests must comply with the House Rules provided by The LUTF.

These include, but are not limited to:

  • No parties or events.
  • No loud music or disruptive noise.
  • No rash driving or honking within the society premises.
  • No illegal drugs or prohibited substances.
  • Smoking only where specifically permitted.
  • No unauthorised visitors.
  • No misuse of property or society amenities.
  • Proper disposal of waste.
  • Compliance with parking and security requirements.

The property is located within a residential community, and guests must respect the privacy, safety, and peaceful environment of other residents.

8. Parking

Guests must use only the parking space designated or communicated by the property.

The LUTF shall not be responsible for fines, penalties, towing, or other consequences resulting from unauthorised parking or violation of society parking rules.

9. Property Damage & Loss

Guests are responsible for any loss, damage, breakage, or misuse caused by themselves or their visitors during their stay.

The LUTF reserves the right to recover reasonable repair or replacement costs for such damage.

Guests should immediately report accidental damage or maintenance issues to the property management.

10. Security & Access

Guests are responsible for keeping keys, access cards, smart-lock credentials, and other access mechanisms secure.

Guests must not provide access credentials to unauthorised persons.

Lost or damaged keys, access cards, or access devices may result in applicable replacement charges.

11. Personal Belongings

Guests are responsible for their personal belongings, valuables, documents, electronic devices, cash, and other possessions.

The LUTF recommends that guests take reasonable precautions to secure valuable belongings.

To the extent permitted by applicable law, The LUTF shall not be responsible for loss or theft of personal belongings resulting from the guest’s failure to take reasonable care.

12. Safety & Security

Guests must follow all safety instructions, building rules, emergency procedures, and instructions issued by property management or security personnel.

Guests must not interfere with security systems, alarms, fire-safety equipment, CCTV systems, locks, or other safety infrastructure.

13. Amenities & Services

Amenities and facilities are provided subject to availability and operational conditions.

From time to time, certain amenities may be unavailable due to maintenance, repair, safety requirements, technical issues, society restrictions, or circumstances beyond the reasonable control of The LUTF.

No guarantee is made that every advertised facility will be available at all times.

14. Payments

All applicable accommodation charges, taxes, fees, deposits, additional guest charges, damage charges, or other agreed charges must be paid in accordance with the booking terms.

Prices may vary depending on dates, occupancy, offers, demand, and booking platform.

15. Cancellation & Refunds

Cancellations and refunds are governed by the Cancellation & Refund Policy applicable to the booking.

Where a booking is made through a third-party platform, the terms of that platform may apply.

16. Right to Refuse or Terminate a Stay

The LUTF reserves the right, subject to applicable law, to refuse check-in or terminate a stay where there is a serious or material violation of these Terms & Conditions, House Rules, applicable law, safety requirements, or residential society rules.

This may include, but is not limited to:

  • Unauthorised parties or events
  • Serious disturbance to neighbours
  • Unauthorised occupancy
  • Illegal activity
  • Threatening or abusive behaviour
  • Deliberate property damage
  • Misuse of the premises
  • Violation of security requirements

Any refund in such circumstances will be determined according to the applicable booking and cancellation terms and applicable law.

17. Website Information

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, photographs, descriptions, amenities, prices, availability, and other information may change from time to time.

Website content should not be interpreted as a guarantee that a particular facility, view, furnishing, or service will remain unchanged throughout the booking period.

18. Third-Party Websites & Services

Our website may contain links or references to third-party platforms and services.

The LUTF is not responsible for the content, policies, availability, security, or practices of third-party websites or services.

Bookings made through third-party platforms may be subject to their respective terms and conditions.

19. Limitation of Liability

To the extent permitted by applicable law, The LUTF shall not be liable for indirect, incidental, or consequential losses arising from a guest’s stay, except where such liability cannot lawfully be excluded.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

20. Force Majeure

The LUTF shall not be responsible for failure or delay in providing services caused by circumstances beyond its reasonable control, including natural disasters, government restrictions, civil disturbances, emergencies, major utility failures, or other unforeseen circumstances.

21. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws applicable in India.

Subject to applicable law, disputes arising in connection with these Terms & Conditions or the services provided by The LUTF shall be subject to the jurisdiction of the appropriate courts in New Delhi, Delhi.

22. Changes to These Terms

The LUTF may update these Terms & Conditions from time to time.

The updated version will be published on the website with a revised “Last Updated” date.

Guests are encouraged to review the applicable terms before making a booking.

23. Contact Information

For questions regarding bookings, policies, or these Terms & Conditions, please contact:

The LUTF
G-62, Block E, Nizamuddin West
New Delhi, Delhi – 110013, India
Phone: +91 96502 97099
Website: The LUTF